As AI agents enter actual workflows, many leaders see a gap between the promise and the reality, according to experts at the 2026 MIT Sloan CIO Symposium.[1115589] Leaders are being pestered to approve AI tools rapidly, so they don't really have a chance to engage and perform human-in-the-loop oversight[1115589] AI agents are not ready for prime time in most organizations, according to George Westerman, a principal research scientist at MIT Sloan School of Management.[1115589]